Our failure analysis for subrogation services typically involves a non-destructive visual inspection of the failed product or parts. We know most of these failures are smaller claims, therefore, for a reasonable cost our engineering services provide a comprehensive report that includes: |
“We at MetLife Auto & Home consider The Madison Group (TMG) to be an invaluable resource. Prior to being introduced to your firm, we had a huge void in the area of investigating plastics failures. Not only has TMG been a cost effective alternative to the other generalized engineering firms we had been using, but my experience has been that the manufacturers we are subrogating against hold your conclusions in high esteem. Regardless where a plastics-related loss happens in the country, my first call is always to TMG.”
Mark Hagen, Sr. Subrogation Analyst, MetLife Auto & Home
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- Detailed visual analysis of failure
- Analysis of function and operation of parts
- Pressure testing
- Optical low-magnification microscopy (when failure requires)
- Color photographs and micrographs
- Written reports (verbal when requested) signed by Ph.D. staff
- Shipping of parts back to customer
- Storage while part is being analyzed
- Rebuttal
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At The Madison Group we specialize in plastics. We devote all our resources to understanding the intricacies and subtleties of plastics. Our staff has years of experience in plastics failure analysis.
Our experience shows that plastic failures are typically due to a combination of factors rather than a change in one unique parameter. Our expertise in design and processing of plastic products enables us to understand why plastic parts under perform, malfunction and fail.